FAQS

Do you have store?

Currently we are online store only you can order from our website and your order will be delivered to your doorstep .

it takes 3_7 working days to receive your order. 2 weeks for preorders

Currently we are online store only you can order from our website and your order will be delivered to your doorstep .

We don't have a store, but we always participate in different exhibitions and bazars. We announce about them on our instagram page

yes, you can contact us via what's app with product photo from our website or instagram page.

cash on delivery or via instapay

We don't have a store, but we always participate in different exhibitions and bazars. We announce about them on our instagram page

Yes you can request a refund for your product within 14 days from the purchase day but the delivery fees are non refundable .

The receipt is necessary if you want to exchange or refund your product without it we can't complete the refund process .

The receipt is necessary if you want to exchange or refund your product without it we can't complete the refund process .
refund policy https://www.moontagy.com/exchange-refund-policy